Terms & Conditions

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This website (https://quild.net), (“Quild.net”) is provided as a service to its customers and may be used for informational purposes only. Quild.net makes no representations about the suitability of these materials for any other purpose. 

These Terms and Conditions govern all sales and purchases made through this website, regardless of whether the order was transmitted by the internet, telephone, facsimile or post.

By using this website you agree to be bound to these Terms and Conditions. If you do not agree, you should not use this website and should not purchase the product.

1. Proprietary Rights

1.1 You acknowledge that content of this website, including but not limited to quilds, text, software, icons, sound, photographs, video, graphics or other material contained in either sponsor advertisements or electronically distributed, commercially produced information presented to you at and by this website, is the sole property of Quild.net. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way the content of this website, including code and software.

1.2 Except as expressly provided herein, Quild.net grants no express or implied rights to you under any patents, copyrights, trademarks, trade names, or trade secret information. All trademarks used on this website belong to Quild.net or the registered owner of such marks. All intellectual property rights relating to such trademarks and all copyright and other intellectual property rights in respect of this website are the property of Quild.net or in the care of registered trademarks, the owner of their trademarks.

1.3 Quild.net is a unique product. To protect Quild.net intellectual property rights in the product, resale of its merchandise for personal or business profit is strictly prohibited. Any orders found to have characteristics of reselling will be cancelled and Quild.net reserves the right to cancel all subsequent orders from such customers.

1.4 The Quilds of Quilds.net are property of Quilds.net. The customer is not allowed to copy, reuse, distribute the Quilds in any way. The sole purpose of the Quilds is the treatment of a single person, a couple or a family, based on the ordered product. Any kind of multiplication of the Quilds is counted by Quild.net as a crime.

2. Products and Prices

2.1 Any prices appearing on the website are stated in United States Dollars and may be subject to change without notice. Quild.net reserves the right to reject any orders which include incorrect prices which may occur due to, but not limited to, data entry errors, code errors, hacking, incorrect pricing provided by manufacturer, or translation errors.

2.2 Products appearing on this website are subject to availability. Quild.net retains the right to alter, upgrade or discontinue any product or information contained within this website, without notice. Information on this website is up to date at the time it is posted but is subject to change without notice

3. Orders

3.1 Quild.net reserves the right to decline to trade with any company or person. In addition, Quild.net may decline to accept any order, whether or not payment has been received, by giving notice of non-acceptance to the customer by facsimile, email or telephone. If Quild.net recline to accept an order where payment has been received, Quild.net will refund payment.

4. Payment

4.1 You shall make payment of each order to Quild.net by credit card or Paypal at the time of order. Quild.net uses Stripe payment for accepting payment by credit card and Paypal. Stripe and Paypal are PCI compliant payment gateways for merchants worldwide accepting credit & debit cards Subsequently, Quild.net never actually sees your card details Stripe processes your payment and forwards the payment to us.

4.2 The name that will appear of your statement will be TRENTSETTER GMBH c/o QUILD.NET.

5. Disclaimer and Limitation of Liability

5.1 The material in this website could include technical inaccuracies or typographical errors.

5.2 You assume all responsibility and risk for the use of this website and the Internet generally.

5.3 The materials are provided “as is”, without any express or implied warranty of any kind including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement of intellectual property, and freedom from errors, viruses, bugs, or other harmful components. In no event shall Quild.net be liable for any damages whatsoever (including without limitation any special, indirect, or consequential damages, and damages resulting from loss of use, data, or profits, or business interruption) arising out of the use of or inability to use the materials or any hyperlinked website, even if Quild.net has been advised of the possibility of such damages.

5.4 Quild.net does not warrant the accuracy or completeness of the information, text, graphics, links, and other items contained on this website. Information on services featured within this website is provided on the premise that Quild.net is not liable for their suitability for use in your specific application.

5.5 You acknowledge that you reviewed the contents of your order and acknowledge that it contains acceptable and approved items for import into the country of destination / delivery. You, solely, accepts the full risk of any items or package (or part thereof) being detained by customs for whatever reason, and acknowledge and agree that you will not hold Quild.net liable for such packages, for whatever reason, being unable to be delivered to their destination.

5.6 Quild.net reserves the right to make changes and updates to any information contained within this website without prior notice.

5.7 These Terms and Conditions constitute the sole and exclusive agreement between you and Quild.net. You acknowledge that no other warranties, representations, written or verbal, have been made that are not reflected herein.

5.8 If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

6. Shipping

6.1 Most of the Quld.net products are online services and are therefore served directly after your payment has cleared. You will be able to access the service immediately after payment has cleared.

6.2 As for merchandise like shirts and caps, Quild.net strives to ship products within five business days of receipt of orders unless specified otherwise. Where Quild.net is unable to dispatch your order within five business days we will contact you and advise you of the expected dispatch date.

6.3 Please check your delivery address carefully as Quild.net will not be responsible for delivery to an incorrect address. You will be responsible for the cost to resend a parcel that is returned because of an incorrect address.

7. Returns Policy

7.1 When you receive your product, please check it immediately for any faults and report them to us within 48 hours of delivery at service@quild.net. Claims for faulty goods must be reported within 48 hours of delivery. Claims will only be settled after the faulty goods have been returned with the nature of the fault clearly stated. Upon return of the damaged product to Quild.net, it will either:

(a) Refund the product price and delivery fee by your method of payment; or

(b) Dispatch a replacement product, at our cost.

Return address : Trentsetter GmbH, Po Box 615, 8832 Wollerau, Switzerland

8. The 30-Day Money Back Guarantee

8.1 Quild.net offers a 30 Day Money Back guarantee on all Quild products on the website. If you are not satisfied with the results of the service at Quild.net, you can request the return of your money in full, by sending a mail to service@quild.net or by contacting us using the contact form. You need to indicate the email address used for the order and the product involved. Quild.net will initialize the payback within 48 hours.

9. Privacy

9.1 Quild.net may collect information regarding visitors to this website. Quild.net will not sell, lend, trade or otherwise disclose such information to any person or agency outside of Quild.net and their advertising and promotional agencies or consultants.

10. Location

9.1 Switzerland owned business, Seestrasse 205, 8806 Baech, Switzerland

11. Privacy Policy, Site Notice and Disclaimer

10.1 Quild.net referrers also to the disclaimer, privacy policy and site notice on the website.

12. Governing Law

12.1 These Terms and Conditions shall be governed by the laws of Switzerland and the parties hereby irrevocably submit to the exclusive jurisdiction of the High Court at Zuerich, or any court which may hear appeals from that court.